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FAQ (Frequently Asked Questions)

When does The Card Crate ship?

The Card Crate begins shipping on the 20th of every month. It can take 6-8 days for all Crates to make it out the door. Shipping may be delayed due to holidays and/or inclement weather.

When do orders close for each month's Crate?

That last day to place a Card Crate order for that month is the 15th. Any orders placed after 11:59pm EST on the 15th of the month will be for the following month's Crate.

When will I be billed for my recurring subscription?

All recurring subscription charges will be collected on the 15th of every month (every 3 months and 6 months for 3 and 6-month subscriptions, respectively).

What is the difference between retail and hobby packs of cards?

Hobby packs are only available at hobby stores and online retailers (and The Card Crate!). Retail packs can be found at big box stores such as Walmart, Target, Meijer, and Toys R Us. Hobby packs offer much better odds than those found at retail. Odds for what? Autographs, Relics (Game Used Memorabilia), Printing Plates, and lots of other inserts/parallels. Compare the odds on a pack of 2016 Topps Stadium Club baseball to see for yourself:

As you can see, the odds of getting anything besides base cards are greatly improved in Hobby packs.

Is there really a Bonus in every Card Crate? How does it work?

Yes! There is a Bonus included in EVERY Crate. All bonuses are unique to each Crate - each Crate has its own Home Run Winner! There are four bonuses:

  • Single: A bonus pack or a card from your favorite team(s) or player(s).
  • Double: Bonus pack(s) and/or card(s) from your favorite team(s) or player(s).
  • Triple: Bonus pack(s) and/or card(s) from your favorite team(s) or player(s).
  • Home Run: A sealed box (the more subscriptions, the better the HR will be!).

How do I win the monthly Social Media Giveaway?

First of all, you must be a subscriber to The Card Crate. Secondly, you must Follow us on Twitter (@thecardcrate) and/or Like us on Facebook. The winner will be picked on the 10th of the following month. There are three ways to get entries (or do them all for three entries!):

  • 3 Entries - YouTube: Do an unboxing video.
  • 1 Entry - Twitter: Tweet @thecardcrate using the tag #thecardcrate with a picture of your favorite card(s) from the Crate.
  • 1 Entry - Facebook: Post a picture of your favorite card(s) from the Crate on our Facebook page
  • 1 Entry - Instagram: Post a picture of your favorite card(s) from the Crate using #thecardcrate

How do I contact The Card Crate?

Please email all questions and inquiries to

How do I cancel The Card Crate?

The Card Crate can be canceled using your site account. It can also be re-activated if you change your mind.

What payments do you accept?

We accept all credit cards, PayPal, and Amazon Payments. Subscriptions cannot currently be set-up using PayPal.

Do you ship internationally?

We do offer shipping to Canada for single month orders (one-time and subscriptions). No international 3 or 6-month orders can be accepted. If you do not live in the United States or Canada, and are interested in receiving The Card Crate, please contact us @ for more information.

Do you offer sample or promotional Crates?

We do not offer any sample Crates. If you are curious about what might be included in The Card Crate, please check out some of the Youtube unboxings on our main page. We also do not offer any promotional Crates.